Shipping & Returns
No goods will be sent until all payment has been cleared. Shipping for your order will be calculated at the time of checkout. The Pricing is subject to shipping and packing costs associated in ensuring you get your products in new condition.
Please allow 7 Days after process of payment for delivery of products. This is subject also on the goods ordered and may be up to 21 days if it’s an overseas product or made to specifications.
All shipping addresses must have complete contact details that can be verified by a phone number. Delivery to work or nonresidential addresses must be accompanied by full verifiable details such as company name, address, phone number and contact name.
The customer is responsible to be available for delivery and to sign and accept the goods, redelivery attempts may cost extra and may be passed on to customer if delivery address is unattended.
Redirection of your delivery is available at an extra cost and must be first authorised through sharpsnooker.com.au.
The customer is responsible for all extra freight charges, which include redelivery, redirection, refused shipments and wrongly given delivery details.
Customers can track their order using the consignment numbers given in your email confirmation and delivery status can be tracked by the courier’s website.
All returns must be accompanied by a copy of original invoice.
Returns be reported within 14 days of purchase and returned within 21 days of purchase.
Shipping of faulty items will be at the expense of the customer unless item is considered to be faulty. Item must be in a re-sellable condition. Upon arrival of item to sharpsnooker.com.au, an exchange or refund will be processed upon Inspection.
All products returned must include all components of the original delivery. Any product returned without the full complement of parts that was originally supplied with the order may be returned at customer’s expense.
Faulty items must be notified within 14 days of purchase and returned within 21 days of purchase. Shipping of faulty items will be at the expense of the customer. On arrival of faulty item to sharpsnooker.com.au, if they are thought to be faulty, the customer will refunded for return shipping.
International Shipping Now Available!
International shipping is now available and will be quoted on an order by per order basis. Please note that the shipping amount will be added to the order manually and payment of shipping must be made before your order will be dispatched.
If you have any questions please Contact Us